Refund policy

Ninetytwo° — Refund & Return Policy

We’re all about intentional coffee and transparent vibes.
So here’s how returns and refunds work here — simple and clear:

Freshness First

Coffee is a fresh consumable product — once opened, it cannot be returned.

Return Eligibility

We accept returns only if:

• The item arrived damaged, incorrect, or defective

• The product is unopened and unused

• You contact us within 3 days of delivery

After 3 days, we can’t process claims — the coffee world moves fast.

How to Request a Return

Email us at support@ninetytwodegrees.com with:

• Order number

• Unboxing pictures (if damaged)

• Your concern in one line (we love clarity)

Our team will take it from there — quick and smooth.

Refund Method

Approved refunds are processed to your original payment method within 5–7 business days.

Non-Returnable Items

• Opened coffee bags

• Used brewing gear

• Gift cards

• Sale items / limited edition drops

We keep it real — if something goes wrong, we fix it.
No drama. No hassle.